ServiceTitan Consulting & Optimization
Most companies are paying for ServiceTitan and getting an expense. The right setup — built around how your business actually runs — turns it into your growth engine. That's what I do.
25+ years · 1,000+ contractors · ServiceTitan Certified Provider
Why it matters who you hire
In December 2022, I created and launched the ServiceTitan Certified Administrator program — the standard that other consulting firms' employees study for and earn. When you work with me, you're not getting someone who passed a test I wrote. You're working with the person who wrote it.
That matters because ServiceTitan is complex, and the difference between a configured system and a working system is the depth of understanding behind it. Certifications prove competence. Mine proves something else.
Full background →As featured by
ServiceTitan →"Tim brings a depth of ServiceTitan knowledge that's rare — he built the program that defines what expertise looks like in this space."
Paraphrased from the ServiceTitan feature story — read the full article ↓ Read the story ↗The real problem
Executed properly, it will.
That gap — between what ServiceTitan costs and what it delivers — is what I close.
How I can help
Most ServiceTitan pricebooks quietly leak margin — wrong structure, inconsistent flat-rate pricing, tasks that don't reflect real cost. I find it and fix it.
Workflows, reporting, office/field alignment, and system configuration built around your business — not the default setup.
Senior-level ServiceTitan leadership without the full-time cost. For multi-location operators and PE-backed platforms.
Pre-deal operational audits. Post-close standardization. EBITDA lift through operational execution — for platforms consolidating home-services companies.
The engagement
You hand me the keys. I assess your current setup, design the right configuration for your business, and implement it — pricebook, workflows, reporting, the works. Your team gets trained. You get a system that works.
Best for: companies that want a clean, fast outcome without pulling their team into the weeds.
You have internal capacity but need the expertise. I work alongside your ops team — advising, reviewing, and training — so your people build something they understand and can maintain.
Best for: companies with an office manager or ops lead who's ready to own ServiceTitan.
Either way, the conversation starts the same place.
Book a Discovery CallResults
"We'd been on ServiceTitan for two years and thought we were using it. After Tim came in, we realized we'd been leaving money on the table since day one. The pricebook work alone paid for everything in the first month."
"Tim doesn't just know the software — he knows how a service company runs. The recommendations he made weren't generic best practices. They were specific to how we dispatch, how our techs work, and what our customers expect."
Real names and companies added before launch — Tim has willing clients.
Common questions
No. I work with companies at every stage — evaluating ServiceTitan, mid-onboarding and struggling, or years in and not getting the ROI they expected. The conversation starts wherever you are.
I created the Certified Administrator program — the standard that other providers' employees study and test for. That's not a credential I earned. It's a program I built and launched.
A Pricebook Optimization Assessment runs 2–4 weeks. A full consulting engagement depends on scope — most companies see meaningful change in 60–90 days. Fractional strategy is ongoing.
Yes. I currently lead ServiceTitan standardization across a large PE-backed home-services platform and offer pre-deal operational audits for platforms doing diligence on acquisition targets.
I'll ask about your business, your ServiceTitan setup, and what's not working. You'll get a straight read on whether I can help and what that looks like. No pitch, no pressure.
Yes. My work spans the US and Canada. ServiceTitan is used across North America, and the operational challenges are consistent regardless of where you're located.
A discovery call costs you 30 minutes. I'll tell you honestly what I see and whether I'm the right fit. If I'm not, I'll tell you that too.
